Shipping Policy

Last updated: July 24, 2026

Thank you for shopping with Magic Reseal. This Shipping Policy explains how orders are processed, shipped and delivered.

Order Processing

Orders are normally processed and shipped within 1–2 business days of being received and payment being successfully completed. Business days do not include weekends or public holidays.

Processing may occasionally take longer during periods of high demand, promotional events or holidays.

Shipping Locations

Magic Reseal orders may ship from fulfilment centres in either the United States or China, depending on current stock levels, product availability and the most suitable fulfilment location for the order.

As we use multiple warehouses and fulfilment partners, items from the same order may occasionally be shipped separately and arrive in different packages.

Estimated Delivery Time

Orders typically arrive within 6–12 business days after shipment.

Delivery times are estimates and cannot be guaranteed. Delays may occur due to carrier disruptions, customs processing, severe weather, high order volumes, incorrect delivery information or other circumstances outside our reasonable control.

Order Tracking

Once an order has shipped, its tracking information will be emailed directly to the customer using the email address provided at checkout.

Tracking information may take several business days to begin displaying updates after shipment. A temporary lack of tracking updates does not necessarily mean that the package has stopped moving.

Shipping Charges

Any applicable shipping charges will be displayed at checkout before the purchase is completed.

Address Accuracy and Changes

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you need to change your delivery details, please contact us as soon as possible at contact@magicreseal.com. We cannot guarantee that an address can be changed after an order has entered processing or been shipped.

Magic Reseal is not responsible for delivery problems caused by incorrect, incomplete or outdated information supplied by the customer. Additional shipping charges may apply if an order must be reshipped.

Refused and Returned Packages

If a package is refused, remains unclaimed or is returned because of incorrect or incomplete delivery information, any refund issued may be reduced by the original shipping, handling and return-delivery costs incurred.

Additional shipping charges may apply if the customer asks for the order to be shipped again.

Delayed or Missing Packages

If your order has not arrived within the estimated delivery period, please review the tracking information and contact the relevant carrier. You may also contact us at contact@magicreseal.com, and we will provide reasonable assistance.

Carrier delays are outside our direct control and do not automatically qualify an order for cancellation or a refund while the package remains in transit.

Packages Marked as Delivered

Magic Reseal is not responsible for packages that are lost or stolen after the carrier has marked them as delivered.

If tracking shows that your package was delivered but you cannot locate it, please check with members of your household, neighbours, building management and the carrier. We will provide reasonable assistance with any available carrier investigation.

Customs, Duties and Taxes

International orders may be subject to customs duties, import taxes, processing charges or other fees imposed by the destination country.

Unless expressly stated otherwise at checkout, these charges are the customer’s responsibility and are not included in the purchase price or shipping cost. Magic Reseal is not responsible for customs delays or packages refused because applicable charges were not paid.

Contact Us

For questions regarding shipping or an existing order, please contact:

Magic Reseal
701 Tillery St
Austin, TX 78702
USA

Email: contact@magicreseal.com